General Warranty Information
All products we represent from our various suppliers are backed by a Limited Lifetime Warranty against original defects in material, workmanship or failure to operate for as long as the original retail purchaser owns the product. Different warranty periods and terms apply for commercial products and applications. Please ask your designer to provide the specific warranty from the brand manufacturer’s product you selected.
Drapery Affair will provide free service calls to repair or replace the product or component found to be defective or inspect any product we install for up to one year from the date of the original installation. Drapery Affair will also work directly with the manufacturer of the products purchased by our customers on their behalf to arrange for warranty replacement as defined under each respective warranty. For warranty assistance and / or service repair please call us at (805) 388-0559.